Your privacy matters to us. This Policy explains what personal data juta1 collects, why we collect it, how we use and protect it, and what rights you have as a Member. Please read it carefully before using our Platform.
All personal and financial data is protected using 256-bit SSL encryption and stored on secured, access-controlled infrastructure aligned with international data security standards.
juta1 does not sell, rent, or trade your personal data to third-party marketers. Your information is used only for the purposes described in this Privacy Policy.
You have the right to access, correct, and request deletion of your personal data held by juta1, subject to applicable legal obligations and regulatory retention requirements.
juta1 uses essential and analytical cookies. Non-essential cookies may be declined via the cookie preference centre accessible from the Platform's footer.
You can unsubscribe from juta1 marketing communications at any time via your account notification settings or by contacting our support team directly.
juta1 processes personal data in accordance with applicable data protection legislation and international gaming regulatory requirements, including mandatory KYC and AML obligations.
At juta1, we recognise that the trust our members place in us extends beyond the fairness of our games and the speed of our payouts — it includes how we handle the personal information you share with us when you register and use our Platform. This Privacy Policy sets out, in plain terms supplemented by proper legal precision, exactly what we do with your data, why we do it, who we share it with, and what you can do to exercise control over your information. If anything in this Policy is unclear, our support team is available 24/7 to clarify.
juta1 acts as the data controller in respect of the personal data collected through the Platform at juta1.one. As data controller, juta1 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable data protection obligations.
For any data protection enquiries, including requests to exercise your rights under this Policy, please contact our Data Protection team at the support email address displayed in the footer of this page, with the subject line "Data Protection Enquiry".
juta1 collects the following categories of personal data from Members and prospective Members:
juta1 collects personal data through the following means:
juta1 processes your personal data for the following purposes:
juta1 processes your personal data on the following legal bases:
juta1 does not sell, rent, or trade your personal data. We may disclose your personal data to the following categories of third parties, solely to the extent necessary for the purposes described in this Policy:
All third-party processors engaged by juta1 are required to implement appropriate technical and organisational security measures and to process personal data only on juta1's documented instructions.
Some of juta1's third-party service providers may process personal data outside Malaysia. Where personal data is transferred internationally, juta1 ensures that appropriate safeguards are in place, including contractual protections equivalent to applicable data protection standards. Where required, such transfers are subject to standard contractual clauses or equivalent legal mechanisms.
juta1 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following considerations:
juta1 uses the following categories of cookies and similar tracking technologies on the Platform:
Non-essential cookies may be declined or withdrawn via the cookie preference settings accessible from the Platform. Note that disabling certain functional cookies may affect your Platform experience.
juta1 implements a multi-layered security architecture to protect your personal and financial data, including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, juta1 will notify affected Members and, where required, relevant regulatory authorities, in accordance with applicable notification obligations.
Subject to applicable law, you have the following rights in respect of your personal data held by juta1:
To exercise any of the above rights, please contact juta1's support team via the live chat or support email. juta1 will respond to all valid requests within thirty (30) days. Identity verification may be required before your request can be processed.
The Platform is strictly intended for individuals aged 21 years and above. juta1 does not knowingly collect personal data from any person under the age of 21. If juta1 becomes aware that personal data has been collected from an individual below the required age threshold, that data will be deleted and the associated Account terminated immediately.
Where you have provided consent or where juta1 has a legitimate interest to do so, juta1 may send you marketing communications relating to juta1 promotions, bonuses, new game launches, and platform updates. You may opt out of receiving marketing communications at any time by:
Transactional communications — including account security notifications, deposit and withdrawal confirmations, and mandatory responsible gaming notifications — are not classified as marketing communications and will continue to be sent regardless of marketing opt-out status.
juta1 reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to Members via their registered email address and/or a prominent notice on the Platform. The effective date at the top of this Policy will be updated to reflect the date of the most recent revision. Continued use of the Platform following the effective date of any revision constitutes acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or juta1's data processing practices, please contact our Data Protection team via the support email address displayed in the footer of this page, or through the 24/7 live chat facility on the Platform.
If you are not satisfied with juta1's response to a data protection concern, you have the right to lodge a complaint with the relevant data protection supervisory authority in your jurisdiction.
Your Data. Your Trust. Our Responsibility.
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